Shipping policy
At Globaleen™, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy below for important information regarding processing times, shipping estimates, and delivery details.
Order Processing
All orders are processed within 2–5 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays. During high-demand periods, processing times may be slightly extended.
Shipping Times
Estimated delivery times vary depending on your location and shipping method selected at checkout.
United States: 5–10 business days
International Orders: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or high shipping volumes.
Shipping Costs
Shipping rates are calculated at checkout based on your location and selected shipping option.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking number and shipping details.
International Shipping
Globaleen™ ships to select international destinations. Customers are responsible for any customs duties, taxes, or import fees required by their country.
Incorrect Address Information
Please ensure your shipping address is entered correctly at checkout. Globaleen™ is not responsible for delays or lost packages caused by incorrect or incomplete shipping information.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact the shipping carrier first using your tracking information. If additional assistance is needed, contact our support team.
Damaged Orders
If your order arrives damaged, please contact us within 7 days of delivery with photos of the item and packaging so we can assist you promptly.
Contact Us
For shipping questions or support, please contact us through our store’s contact page or customer support email.
Thank you for shopping with Globaleen™.